We assume that your John Doe product It is in perfect condition and you will enjoy it for many years . However , All our products have a five- year warranty , including the legal warranty .  

To help us review a specific case , we would like you to send us an email indicating the problem you are having and photos of the product to info @ridejohndoe. com . c or . A Once we receive your message, we will analyze your complaint and contact you hills​ as quickly as possible to find a solution . Sometimes, we will need the item damaged for inspection . We will contact you if that is the case . The address to return items is:   

Cultbikers SAS
Race 35A #15-b35
Prism Building
Medellin , Antioquia
Colombia